What’s changing
Access Management is now also generally available in the European Union — these controls allow customers to select the physical location from which Google support teams can access organizational data during support activities. Customers can now restrict support personnel to EU Google staff in EU locations. If necessary, non-EU Google staff may access data through virtual desktops that are located in EU locations.
Who’s impacted
Admins
Why it’s important
Google Workspace Assured Controls enables customers to meet strict regulatory information governance requirements. With Access Management, customers can limit the Google staff who can take support actions related to their data. Additionally, since Assured Controls is available on Google Workspace’s native platform, you don’t need to move to a separate GovCloud environment for access to these capabilities. This update gives our customers another way to configure how and where their data is accessed by Google staff.
Getting started
Admins: Visit the Help Center to learn more about Assured Controls and Access Management.End users: There is no end user impact or action required.
Rollout pace
Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on July 8, 2024
Availability
Assured controls are available as a paid-add on for Google Workspace Enterprise Plus. For more information, contact your Google account representative.
